Frequently Asked Questions

FAQ

What services does Wellness.com.my offer?

Wellness.com.my provides a range of integrative health services including health screenings, detox programmes, stem cell therapy, anti-aging solutions, and personalised wellness packages. Each programme is designed to suit different age groups and health goals.

How do I know which health screening package is right for my age and condition?

Our team offers a free pre-assessment consultation to guide you. For example, individuals aged 40 and above are often recommended our metabolic or organ function panels, which check kidney, liver, and cardiovascular health.

Is stem cell therapy suitable for someone in their 60s or 70s?

Yes, stem cell therapy is commonly used for regenerative and anti-aging purposes in clients aged 60+. It supports tissue repair and may help manage chronic conditions. A medical evaluation will determine your eligibility and expected outcomes.

What is included in the Detox Package, and who should consider it?

The Detox Package typically includes colon hydrotherapy, oxygen therapy, and antioxidant support. It’s ideal for individuals aged 30–60 experiencing fatigue, bloating, or recurring inflammation. Results include better digestion and improved energy.

How often should I go for health screening after 40?

We recommend annual health screenings for individuals above 40. Those with family history of chronic illness or symptoms like fatigue or weight fluctuation may benefit from more frequent tests.

Are your treatments approved and safe?

Yes. All procedures and therapies at Wellness.com.my comply with Malaysian medical regulations. Our practitioners are licensed, and treatments follow international safety protocols.

Do you accept insurance or medical cards for your services?

At the moment, we do not accept insurance or medical cards. However, we can provide official receipts and medical reports for your personal record or potential reimbursement, depending on your provider’s policies.

What kind of results can I expect from a wellness consultation?

During your consultation, our practitioners will review your health concerns, lifestyle habits, and existing symptoms. You will receive a customised health plan, which may include recommended screenings, therapies, or nutrition support tailored to your age and health goals.

Is there a wellness plan for managing chronic conditions like diabetes or hypertension?

Yes. We offer customised plans that may include nutritional guidance, antioxidant support, detoxification, and inflammation control. These complement — but do not replace — your doctor’s prescriptions.

Can I bring a family member for a joint consultation or screening?

Absolutely. Family packages and couple consultations are available. Many clients bring their spouse or adult children for shared health journeys and support.